New Survey Shows Autopay, Reminders & Credit Reporting Drive Up to 99% On-Time Rent

Rent collection should feel more predictable to allay concerns of decreased on-time rent payments for landlords. Encouragingly, this year’s RentRedi Rent Collection Survey reveals something powerful: the same tools landlords rely on to keep payments steady are the tools renters say genuinely help them stay on track. Autopay, reminders, flexible payment options, and credit reporting create a structure both sides value. The data shows a smarter path forward for rental owners ready to strengthen cash flow and build trust with their tenants.

Key Data Points for On-Time Rent and Payment Tools for Tenants

• Automatic reminders ranked highest for helping tenants pay on time (44%).
• 41% of landlords offer autopay to support timely payments.
• Units with tenants on autopay achieve a 99% on-time rent rate (vs. 87% without).
• 70% of landlords who use incentives rely on credit reporting to encourage payment.
• Credit reporting leads to a 13% increase in on-time rent.

RentRedi Rent Collection Survey Results

Conclusion

The takeaway is clear: when landlords build structured systems around rent collection, everyone benefits. Renters gain predictable tools that support their monthly routines, and owners strengthen the financial backbone of their portfolios.

Autopay, reminders, credit reporting, and mobile-first payments aren’t just features—they’re the smart path to steadier cash flow and a more confident renting experience for both sides.

Methodology

The landlord survey ran from September 17–October 15, 2025 and had 680 respondents. Landlords were classified by real estate portfolio size as follows: small landlords (1-4 rental units); medium landlords (5-19 rental units); and large landlords (20+ rental units). The tenant survey from September 9–27, 2025, had 1212 respondents. The joint BiggerPockets-RentRedi survey polled real estate investors through the BiggerPockets YouTube channel, capturing between 1000-2,200+ answers per question. Percentages have been rounded to the nearest whole number, and therefore, the values in each bar chart may not equal 100%.