Investing in real estate properties can be the start of an exciting new venture. However, it can also lead to a barrage of questions, such as: How do I collect rent? Find tenants? Manage property maintenance?

Even though it can seem scary to get started managing a rental property, there are resources and services, like RentRedi, available to help you get started managing and streamlining the way you manage your real estate business.

This article will give you a brief overview of how property management tech can help you manage the maintenance & repairs portion of your business.

What is Property Maintenance?

Property maintenance is the upkeep or repair that involves fixing and maintaining the appearance, safety, and overall condition of any rental or property.

Property maintenance can be preventative or retroactive in nature and can have a wide range of functionality.

What is Considered Maintenance on a Rental Property?

As mentioned above, maintenance on a rental property can involve the appearance, safety, or condition of the property. You might, for example, proactively install railings on the stairs of a duplex to prevent safety issues of a tenant falling off the sides. An example of a retroactive fix might be a faucet that leaks and needs to be replaced to maintain the functionality of essential water fixtures in an apartment.

What does Property Maintenance Include?

Property maintenance can include a variety of repair items that you can include on a rental inspection checklist, such as changing smoke batteries or furnace filters to checking the condition of all the rooms of your rentals to re-painting walls. 

However, on the operational side of things, rental property maintenance can cover tenant call handling, troubleshooting, coordinating with maintenance personnel, and following up on repairs.

How to Handle Maintenance Requests?

When it comes to handling repair requests from tenants, you’ll want to ensure you have a system set up in place before you get renters into your building. This is because if tenants start calling (and you prefer emails) or tenants start emailing (and you prefer calls) — then maintenance requests aren’t being handled very efficiently.

Setting up a work order system, such as RentRedi’s maintenance requests, can save you a lot of time and energy when comes to handling repairs. Tenants can submit a 5-second video of the issue they’re seeing and send it directly to your RentRedi account so you can easily view & understand the repair problem.

This system is built directly into RentRedi’s property management app, so you can manage all work orders internally and add your maintenance team for free.

Rental Property: How Much to Save for Maintenance?

How much money you save for your rental property maintenance will depend on the approach you take for your rental reserves. Rental reserves are essentially the “savings account” for your rental properties.

  • Percentage: 15-30% of gross rent
  • Fixed: 3-6 months of rent
  • Itemization: Total an itemized list of all major appliances & repairs

How to Get 24/7 Emergency Property Maintenance

If you’re getting into real estate investing and managing rental properties, you’re probably trying to determine how you’ll manage the maintenance side of things. 

If you’re a hands-on, DIYer, you might want to handle the maintenance yourself, especially if you have repair experience. If you’re looking to be more hands-off, you’ll likely be looking for contractors or vendors who can take care of repair issues when your tenants submit any work orders.

However, if you’re looking for something like 24/7 emergency property maintenance, you’ll probably want to research repair services that can handle this aspect of maintenance for you.

To handle this, looking at services like RentRedi, which offers additional services such as 24/7 maintenance coordination to handle calls that