24/7 Chat Support

for Landlords & Tenants

Whether it’s late-night questions or midday concerns, RentRedi is here for you around the clock. We know every landlord and tenant works on a unique schedule and we want to make sure you always have access to our world-class customer service experience—24 hours a day, 7 days a week.

How to Access 24/7 Support

Our 24/7 Support feature has been devised with your top priorities in mind, offering a variety of methods to connect with our team.

24/7 Live Chat

Access our 24/7 Live Chat via the chat bubble in the bottom right corner of the RentRedi dashboard. This is the best way to reach us!

Email

Questions, features, bugs, compliments, & more: [email protected]

Phone

Questions, features, bugs, compliments, & more: 917-793-6068 — Available 9:00 AM – 5:00PM EST

Need Help Setting Up Your Account?

Schedule an onboarding meeting with a member of the RentRedi team to help get your account set up.

Schedule an Onboarding Call

24/7 Support for Tenants

Offering tenant support through RentRedi helps create a smoother, more efficient rental experience for landlords and tenants. Here’s how:

Improved Tenant Satisfaction and Retention

Streamlined Maintenance Management

Reduced Administrative Work for Landlords

Better Cash Flow Management

Enhanced Tenant-Landlord Relationship

Interested in learning more about how RentRedi works?

We offer 1-on-1 demo calls to help landlords learn more about our product. During this session, we’ll take you through how to use the RentRedi as well as answer any questions that you may have!

Schedule a Live Demo

Try the Demo

Advanced
Features For You

Over 30,000+ landlords have an easier time managing properties because of RentRedi. Sign up, save time & money, and worry less about managing your rentals.

Collect mobile rent payments
(cash, card, ACH)

Easily find
qualified renters

Manage accounting and
maintenance

List properties on Zillow
and Realtor.com

Full background, credit,
criminal, and eviction
reports

Unlimited tenants,
teammates, and properties

Regina J

Broker Owner

“RentRedi makes my job easier at an affordable price.”

I get notified when tenants pay, they get a rental receipt and, the money is deposited to my client trust accounts. Their system allows me to get answers to questions quickly.

Read full review on G2

Russell L

Assistant United States Attorney

“The best customer service I have ever experienced – period.”

I love their best-in-class customer service. I’ve never experienced anything like it. Read the review to see exactly what I mean but suffice it to say RentRedi is like the Bugatti of customer service. I mean, one of the founders of the company called me a couple months into using the application just to see how I was enjoying the application and if there was anything they could do to make my experience better.

Read full review on G2

Daniel R

Talent Advancement

“Easy from out of state!”

So grateful for a trust way that quickly reminds and updates our renters, property manager and us! The surprise was the RentRedi team’s desire to help and responsiveness.

Read full review on G2

J. Mark D

Senior Programmer

“peace of mind the key”

The centralization of the Vetting process and downloads is one of my favorite things. it allows you to have high confidence that the renter you have selected is of high quality. Their tech support is really good. i have asked several questions and they have always gotten back to me very quickly and with good information, even getting connected to my web page and walking me thru exactly step by step to acheive what i was looking for. The day to day functionality of getting paid, allowing customers to set up and quickly pay within the app is very handy.

Read full review on G2

Jake D

Real Estate
Investor/Developer

“Outstanding platform, amazing support”

The platform is very user friendly including the mobile app, customer support is second to none, and the development team is always selling ways to improve the platform.

Read full review on G2

Aaron Z

Chief Financial Officer

“RentRedi makes things easy for landlords . . . even new ones”

Consolidation of functions into a single platform. I can accomplish almost everything I need to do for my rental inside the RentRedi platform.

Read full review on G2

Dawid Y

Sr. Principle Systems Engineer

“Investor friendly property management”

First thing I think of when it comes to RentRedi is finally something for any size investor. The pricing is incredibly flexible. Monthly, yearly, and of course a product that makes sense in price discount if you commit to multiple years. Second the responsiveness of the team is amazing. I’ve never had an issue with asking a question. So customer service is definitely a big win.

Read full review on G2

Bryce C

VP, Business Development Officer

“Convenient platform for tenants and landlords with Top notch customer service”

One of my favorite features thus far has been that my tenants actually like this platform and the ease of set up and detail that they are able to access. The ease of sending a maintenance request has been convenient for both sides as well. One of the other great features I’ve experienced is the quick customer service and resolution to any issues I have had.

Read full review on G2

Matize H

Project Manager

“RentRedi has become an essenital part of my property management system.”

I like that RentRedi’s user interface for both the property manager and tenant is intuitive and packed with features. The makers of the program do a great job of simplifying what other programs complicate. I am also a big fan of the options made available to me in the settings, as the last system we used required contact with a program administrator just to make simple modifications.

Read full review on G2

Carrie A

Small-Business Owner

“Quick and thorough online support”

RentRedi is a pretty self explanatory site, but there are a few things here and there that are done in a certain order to better your experience. I used the online chat to find out some preferred methods for tasks. The support person was knowledgeable and easy to understand.

Read full review on G2

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