Choosing the right rental payment software can make a world of difference for landlords and property managers. With so many options available, it’s important to find a solution that streamlines rent collection, simplifies tenant management, and keeps costs manageable. Two of the most popular platforms on the market today are RentRedi and Avail. Both offer a range of features designed to make property management easier, from online rent payments and tenant screening to maintenance tracking and lease management. But how do they really compare in terms of flexibility, fees, and overall value?
Financial Reporting and Tax Management Tools
One must understand the financial reporting capabilities and tools for tax management provided by RentRedi and Avail. Both provide essential financial reporting capabilities and tax management tools to help landlords maintain accurate records and streamline tax preparation. RentRedi offers robust accounting features that allow landlords to track rental income, log operating expenses, and generate custom financial reports. Payments collected through RentRedi automatically populate the dashboard, and landlords can export transaction data directly to QuickBooks Online, Wave, or spreadsheets, making it easier to organize finances and share information with tax professionals. Additionally, RentRedi enables users to snap and store receipts, track expenses by category, and create reports such as profit-and-loss statements and Schedule E summaries, which are invaluable during tax season.
Avail also delivers a comprehensive rental property accounting tool that is free to use. This platform tracks income and expenses for each property, automatically logging rent payments and maintenance costs as transactions occur. Avail’s dashboard allows landlords to monitor cash flow, categorize transactions, and export financial data into a CSV spreadsheet. These features help landlords stay organized throughout the year and ensure that all deductible expenses are easily accessible when filing taxes. While Avail also offers a solid, free rental property accounting tool that tracks income and expenses and enables CSV exports for tax purposes, RentRedi’s more advanced export options and integration with established accounting platforms provide greater flexibility and efficiency.
Maintenance and Support
Efficient maintenance tracking and responsive customer support are crucial for landlords seeking to streamline property management and keep tenants satisfied. Below, we break down how each platform supports landlords in these areas.
- Maintenance Tracking with RentRedi: RentRedi offers a comprehensive maintenance-tracking system across its platform and mobile app. Landlords and tenants can submit and manage maintenance requests, attach photos or documents, and track the status of each task in real time. RentRedi also allows landlords to log vendor information and associated costs for future reference. For those seeking additional help, RentRedi provides a 24/7 Emergency Service add-on and a Full Coordination option, enabling landlords to outsource maintenance coordination for an extra fee.
- Customer Support Services on RentRedi: RentRedi is recognized for its responsive, professional customer support, available through multiple channels, including live chat and email. Many users highlight the support team’s fast response times and helpfulness, especially when handling tricky or urgent issues. The platform also offers onboarding assistance and a robust help center with tutorials and FAQs, making it easy for landlords to get started and resolve issues quickly.
- Maintenance Tracking with Avail: Avail offers an intuitive web-based maintenance-tracking feature that lets tenants submit maintenance requests directly through the platform. Landlords can add vendor details, log repair costs, and upload photos for each request. While Avail’s maintenance tracking is free to use, it lacks a dedicated mobile app, which may affect accessibility for some users.
- Customer Support Services on Avail: Avail offers customer support via email and an online help center, with faster response times available for users on paid plans. As mentioned, Avail’s lack of a mobile app may also limit immediate access to support for landlords who prefer managing properties on the go.
Each platform supports landlords with maintenance tracking and customer support services. RentRedi stands out with its mobile app, premium maintenance coordination options, and consistently praised support team. Landlords who prioritize mobile access and rapid support may find RentRedi to be the better fit.
Tenant and Lease Management
RentRedi makes managing tenants and leases highly intuitive, starting with its robust online rental application system. Landlords can invite prospective tenants to apply directly through the platform, which includes customizable pre-screening questions to help filter applicants before showings. The application process is fully digital, and RentRedi partners with TransUnion to provide comprehensive tenant screening reports for a one-time fee. This integration enables landlords to quickly assess applicants and keep all application materials organized in one dashboard, reducing administrative overhead.
While Avail also provides online rental applications and screening, its system is less customizable unless landlords upgrade to the paid Unlimited Plus plan. Avail’s standard application template is free, but additional customization options and features, such as adding custom questions, are only available with a subscription. Both platforms allow landlords to request credit, background, and eviction checks, but RentRedi’s process is generally more streamlined and accessible for landlords managing multiple units or properties.
Lease management is another area where RentRedi shines. The platform allows landlords to upload their own lease documents and send them to tenants for digital signatures at no extra cost. The signing process is secure, requiring identity verification from both parties, and once completed, the signed lease is stored within the dashboard for easy access. While RentRedi does not offer built-in lease templates, its flexibility in supporting custom lease documents meets the needs of landlords who already have preferred agreements or require unique clauses. Avail, on the other hand, provides state-specific, lawyer-reviewed lease templates that can be customized with additional clauses (with a paid plan), and leases are managed and signed online. However, landlords who want to use their own lease documents with Avail must also rely on third-party integrations for digital signatures.
Communication tools are essential for maintaining positive landlord-tenant relationships. RentRedi’s mobile app offers a clear advantage here, providing in-app notifications and push alerts that allow landlords to send important updates or reminders directly to tenants’ phones. This is especially helpful for communicating rent due dates, maintenance updates, or policy changes. Each software handles tenant and lease tracking, including rental applications, online lease agreements, and tenant communication tools.
Pricing and Cost Analysis
The pricing structures and cost implications of using RentRedi versus Avail help users understand which platform may be more cost-effective for their needs. When comparing pricing, RentRedi offers flat-rate plans starting at $12 per month (billed annually) for unlimited units, making it especially cost-effective for landlords with multiple properties. In contrast, Avail provides a free plan with basic features, but its Unlimited Plus plan costs $9 per unit per month, which can add up quickly for larger portfolios.
Landlord Referral and Bonus Programs
Both RentRedi and Avail offer landlord referral and incentive programs that reward users who refer new landlords to their platforms. RentRedi’s referral program is straightforward: for every landlord you refer who signs up, you receive $100 to use on rental-related expenses. Additionally, your referral benefits by receiving access to RentRedi’s six-month plan for just $1, making it an attractive incentive for both parties. This program not only helps current users offset their own costs but also provides a compelling reason to recommend RentRedi to peers and colleagues in the property management space.
Avail offers a tiered referral program that lets landlords earn up to $500 in account credit by referring up to 10 new landlords who create accounts. For each successful referral, you earn $50 in credit, which can be applied toward tenant screening expenses, upgrading to the Unlimited Plus plan, or covering other platform-related costs. Both platforms leverage these referral programs to encourage organic growth and reward their most engaged users.
RentRedi vs Avail
| Features | RentRedi | Avail.co |
| Mobile Rent Payments | Yes, only $1 ACH and 3.1% plus $0.30 for card payments | Yes, 2.50 per bank transfer. If a credit or debit card is used, a 3.5% convenience fee is added to tenant payments regardless of subscription plan. |
| Cash rent payments | Yes | Not Listed |
| Add Manual Payments | Yes | Yes |
| Block payments directly | Yes | Not listed |
| Auto-Late Fees | Yes | Yes |
| Payments & Charges Dashboard | Yes | Yes |
| Built-in Application | Yes | Yes |
| Built-in Prescreening | Yes, 10 simple questions to see if tenants qualify for your unit. One-click accept or reject | Yes |
| Tenant Screening | Yes, TransUnion-certified. Full credit, criminal, and eviction history reports. | Yes |
| Maintenance request management | Yes | Yes |
| Videos of Maintenance Issues | Yes | Yes |
| Option to outsource premium maintenance | Yes | Yes |
| E-Lease Signing | Yes, free of charge | Yes |
| In-app notifications to tenants | Yes, custom notifications to tenants regarding any important updates or information | Yes |
| Reminder communication to tenants | Yes, send rent reminders directly to tenants’ phones! | Yes |
| Document Storage & Sharing | Yes | Not Listed |
| Google Calendar Sync | Yes | Not Listed |
| Task Management | Yes | Yes |
| Free Teammate/Maintenance Accounts | Yes | Yes |
| Custom Reports & Exports | Yes | Yes |
| Accounting | Export directly to Quickbooks Online, Wave, and spreadsheets | Not Listed |
| Listings | Yes, Realtor.com & Zillow | Yes |
| Marketing Page | Yes, unlimited and free to share on Facebook Marketplace, Craigslist, your website, social media, and more! | Yes |
| Flexible payment options | Cash, Bank, Card Or, Bank/Cash – only | Yes |
| Credit boost for tenants | Yes | Yes |
| Recurring Rent Reminders | Yes, tenants can set up their own in-app rent reminders | Yes |
| Auto-Pay for Tenants | Yes | Yes |
| Renters Insurance for Tenants | Yes, affordable insurance plans for all your renters | Yes |
| Live Customer Support | Yes | Yes |
| Free teammate accounts | Yes | Not |
| Unlimited free payment accounts | Yes | Not Listed |
| App available for landlords | Yes | Yes |
| App available for tenants | Yes | Yes |
| Unlimited Units | Yes, all plans include unlimited units and NO minimums | Yes, $7/unit for Unlimited Plus |
RentRedi vs Avail — Who Came Out on Top?
When it comes to battling it out for the best rental payment software, RentRedi vs Avail is a tough match-up! Both property management software options offer many great features and services! Where we see RentRedi really standing out are the rent payment options available to tenants (ACH, card, and cash, a feature that allows tenants to pay their rent with cash via the RentRedi app & Chime payment accounts) and the lower fees.
For all of RentRedi’s standard subscription plans, your tenants’ rent payment convenience fees are only $1 for ACH or 3.1% plus $0.30 for card payments. While Avail offers a limited free plan or an unlimited plan where you pay $5 per unit/mo, RentRedi’s plans are a flat rate with unlimited units, tenants, and teammate accounts, so you don’t have to pay more for owning more properties.
Frequently Asked Questions
Choosing the right rental payment software is about how easily you can use and navigate the platform. Below, we answer common questions about the overall user experience, interface design, and the ease with which landlords can navigate and use each platform.
How intuitive are the dashboards for day-to-day management?
RentRedi features a widget-based dashboard that displays key property information at a glance. Avail uses a clean, organized layout, making daily management tasks straightforward for most users.
Are there mobile apps available for both platforms?
RentRedi offers robust mobile apps for both landlords and tenants, supporting property management on the go. Avail currently does not have a standalone mobile app but provides a mobile-friendly web experience.
How easy is it to navigate and access important tools?
Both platforms group essential tools under simple menus. RentRedi’s app provides quick access, while Avail’s web interface is praised for its clarity.
What support or resources help landlords learn the software?
Avail provides extensive tutorials and user guides for onboarding. RentRedi offers onboarding assistance, a help center, and responsive customer support to help landlords learn and troubleshoot as they go.
Are there any common usability complaints from landlords?
Some users note that Avail’s lack of a mobile app and occasional navigation issues can be limiting. RentRedi’s app is convenient but may feel clunky or slow for some users.